Research
Research is given significant impetus at COD. With knowledgeable faculty, good library, budding research scholars, and a serene environment, COD offers the ideal academic ambience for research. The centre has a wide portfolio of prestigious research projects undertaken in collaboration with various organizations, including the Government. Its faculty published a number of books and research based papers in various prestigious journals.

COD organized a Seminar on Right to Public Services on February 9-10, 2012 in New Delhi. A key highlight of the Seminar was presentation of a comparative study of the RTPS implementation in 5 states – Madhya Pradesh, Bihar, Jammu & Kashmir, Haryana and Rajasthan done by COD, one of the first studies in the country on the theme.

Based on the COD Study, Madhya Pradesh won the 2nd place in the Public Service Delivery category of the UN Public Service Awards in implementation of the MP Guarantee of PSD Act, 2010.
The other studies conducted are the following :
1. Management Development Needs in Development Banking :
This study sought to examine the various facts of training and development of managers and professionals in the national and state level financial and development institutions in India. The conclusions and findings of this study were used in a report of a committee of the Industrial Development Bank of India, who also provided support for this research project.
2. Assessment of Training Needs :
An analysis of training needs for middle-level management staff of MMTC was sponsored by the Corporation itself.
3. Performance Appraisal in India :
Based on the responses of 60 large and medium-size business organizations, this study attempted to review performance appraisal practices in Indian organizations and to develop theory and guidelines for more satisfactory appraisal system. Financial support for this study was provided by GNFC. The research report was published as a book.
4. Development of Consulting Skills :
The study sought to assess the skill development needs for the professional staff of the Industrial and Technical Consultancy Organization (TCOs) with a view to enhance their capability to satisfy the needs and expectations of their clients. The study had a sample of 100 professionals in eight TCOs. The Industrial Development Bank of India provided financial and other support for this study.
5. Victims of Crime: A Socio-Legal Study :
In this study, Prof. S. Venugopal Rao examines various social and legal facets affecting the victims of crime. Research grants for this was provided by the Indian Council of Social Science Research (ICSSR).
6. Second Survey of Research in Management :
Eight survey reports of research in management, covering the decade of seventies, were sponsored by the Indian Council of Social Science Research. Dr. B.L. Maheshwari was the Chairman of the Advisory Committee and the Editor of the Survey Reports and the Centre provided secretarial assistance for this project.
7.Practice of Quality Circles in India :
This study sought to assess the extent of practice of Quality Circles in Indian organizations and to identify important benefits derived and problems to be resolved for making quality circles more effective. The study was based on the experiences of 25 companies. The research findings were used as an input in the conference on ‘Quality Circles: The Indian Experience’, held in December 1985. The research report and the conference proceedings were published as a book.
8.Women in Management :
This study sought to explore the role and status of women in Indian management. Based on personal interviews with 20 women managers and selected case studies, it attempts to identify important issues and concerns.
9.Promoting Entrepreneurs through Seed Capital Assistance :
A Study of Andhra Pradesh : This study was designed to assess the impact of the seed capital assistance scheme of IDBI in promotion of entrepreneurs in the state of Andhra Pradesh. Besides analysis of secondary data relating to 75 cases, detailed case studies of ten entrepreneurs were developed. The Industrial Development Bank of India provided financial support for this study.
10.Organization Change in India :
This study sought to explore experiences of Indian organizations with the process of organization change and to identify strategies used, benefits derived and problems encountered. Thirty eight large public and private sector organizations responded to a questionnaire. A paper based on the findings of this study was used in the conference on ‘Organization Change: Experiences, Issues and Strategies’, held in October, 1986.
11.Employee Commitment, Satisfaction and Perception :
This study sought to explore various dimensions of employee’s attitudes in Blue Star with particular emphasis on commitment to organization goals, satisfaction with organization’s policies and perceptions of various issues. The study covered about 2250 employees at various levels of hierarchy.
12.Training Needs for SAIL :
This study sought to identify training needs of the corporate management cadre of SAIL, covering superintendents to general managers. About 650 responses were analyzed. Findings were used for formulation of training policy and programmes of SAIL.
13.Productivity Improvement in Government :
Based on the review of relevant literature, number of conceptual and methodological issues were identified and action research in two circles of the civil supplies department of a state government was completed in 1985 and a pilot project in a government hospital was completed in 1988.
14.Management Trainee Scheme :
Sponsored by SAIL, this study attempts to evaluate the training process of the management trainees, with a view to evolve more effective training programmes for them. Findings of this research were utilized for improving the training process.
15.Building an Organization for Managing Innovation :
Sponsored by SAIL, this study seeks to understand the process involved in building the Centre for Engineering & Technology as an Institution promoting innovation.
16.Criminal Justice Planning and Development :
This study by Prof. S. Venugopal Rao attempts an evaluation of the criminal justice system in India, with indepth examination of three major institutions of criminal justice administration, i.e. police, judiciary and the correctional system. Financial support for this study was provided by the Indian Council of Social Science Research.
17.Executive Stress :
Using questionnaire and interview methods, the study seeks to identify various facets of executive stress, including source and symptoms of stress and coping mechanisms used by different people. Responses of 500 executives from different organizations form the basis of research.
18.Development Programme for Women in Management :
Based on responses from 430 women executives in 27 Indian organizations, this study sought to assess the development needs of women in management, in the context of their personal and job profiles and individual perceptions of organizational realities. Research support was provided by AMDISA, which also published the report.
19.Organization Culture :
Its Impact on the Performance of Bhilai and Bokaro Steel Plants : This study explored the nature and process of organization culture and its impact on organizational performance. The study focuses on Bhilai and Bokaro Steel Plants and the process of change in Steel Authority of India. Questionnaire responses from 1,077 employees – both executives and non-executives, along with personal interviews and secondary sources of information were used.
20.Building Competence for Role Performance :
A Study of Training Needs of Young IPS Officers (1993): Sponsored by the SVP National Police Academy, this study explores the role requirements of young police officers and to identify ways and means to enhance relevance and usefulness of the training programme by matching the syllabus and methodology with job requirements.
21.Role and Skill Profile of Young Executives in SAIL :
This study focused on developing strategies for matching the competence of young executives in terms of knowledge, skills and attitudes, with their role requirements. It had a sample size of 1,087 executives ranging from 3 to 13 years of experience in SAIL.
22.Institutional Development Study of Andhra Pradesh Forest Department :
This World Bank assisted project focuses on building capability of the forest department to meet existing and emerging challenges. The study is organized in five inter-related modules – i) Goals and Strategies, ii) Structure and Systems, iii) Culture and Values, iv) Human resource Development and v) Management of Change.
23.Quality of Work Life :
This study of Quality of Work Life in a steel plant was based on questionnaire responses from 400 employees of the Rashtriya Ispat Nigam Limited. The study was funded from the Centre’s own resources. Two papers based on this study have been published.
24.Empowerment :
Based on 162 responses from the executives of a new private sector bank, this study attempted to explore employee perceptions about desirable features of employee and to identify the gap between what should be and what exists. The study was funded by COD.
25.Employee Perceptions :
The study of Employee Perceptions for Organization Development at BALCO was completed with financial support from BALCO. 604 employees participated. Findings of the study were utilized in the workshops on Strategies for Profitable Growth.
26.Management of Change :
This study of Management of Change in a large organization covered a decade of change process in Steel Authority of India Limited from 1985 to 1995. This study was funded by COD and the report was submitted to Osmania University for Ph.D in Business Management.
27.Survey of Executives’ Perceptions :
663 executives of Bharat Electronics Limited from various levels of hierarchy participated in the survey. The findings of this survey were used as an input in the top management workshop on Strategic Vision 2005.
28.Transformational Leadership :
This study explores the attributes and styles of 10 Indian transformational leaders with a view to develop a framework for understanding and developing transformational leadership for organizations in the context of the emerging environment. This study was funded by COD. The study report has been submitted to Osmania University for Ph.D. in Business Management.
29.Sector Institutional Study for Kerala Forest Department :
The overall objective of this study is to develop a model of public sector forest department which can meet the present and future needs of involved and interested stakeholders while contributing to the development of the sector in a suitable manner as well as conserving bio-diversity. This study also includes a comprehensive review to improve the commercial orientation and viability of KFDC.
30.Study on Women in Information Technology :
Sponsored by the Ministry of Human Resource Development, Department of Women and Child Department, Govt. of India. This study aims to understand the role and contribution of women in IT sector, including: current status of women and future possibilities, family-work life balance, and policy implications to promote more women in the sector. The study covers 229 women professionals and 104 male executives, working in 20 large, medium and small companies in the IT sector in the city of Hyderabad.
31.Work Family Balance of Indian Working Women :
This small study explored the issues of work family balance with a sample of 15 women in different professionals / occupations. The study was sponsored by COD.
32.Organizational Transformation of MRPL :
With a research grant from MRPL, this study explored the evolution of MRPL from a public private joint enterprise to sickness and take over and transformation by ONGC. An attempt was made to prepare an agenda for future.
33.School Leadership :
The first phase of the research project on School Leadership explored the challenges and the opportunities of the School Principals in the changing environment. This led to a workshop for the Principals and Vice -Principals. Based on the outcome of the first phase study and the workshop a survey is underway covering 250 schools in the second phase of the study to a) identify the learning needs of the principals and b) design, and develop series of programmes for the principals on identified themes. The first programme is scheduled in the last week of April 2010. The project is sponsored by COD.
34. Public Private Partnership :
A literature review was conducted on PPP along with the consultancy wing of IIT Kharagpur. An extract taken from study on Public Private Partnership in India was presented at a National Conference, which is also accepted for publication in an edited volume.
Books Published
1.Decision Styles & Organizational Effectiveness, by B.L. Maheshwari, New Delhi, Vikas, 1980.
2.Japanese Management, by M. Misu, Centre for Organization Development, 1983.
3.Quality Circles, Edited by B.L. Maheshwari, Oxford & IBH, 1987.
4.Managerial Performance Appraisal in India, by M.K. Basu, New Delhi, Vision Books, 1988.
5.Management of Change through Human Resource Development, (edited), Tata McGraw Hill, 1991.
6.Innovations in Management for Development, (edited), Tata McGraw Hill, 1992.
7.Management by Objectives: Concepts, Methods and Experiences, by B.L. Maheshwari, New Delhi, Tata McGraw Hill, 1980; Seventh Reprint 1995.
8.‘Honk – Learn from Animal Kingdom and Inspire’, by Moid Siddiqui, Prism Books, 2001.
9.Change and Turbulence at SAIL: A Story of Fluctuating Fortunes, by C.V. Madhavi, Response Books, 2002.
10.Transformational Leadership, by M.K. Srivastava, Macmillan India Limited, 2003.
11.Foot Prints – Learning in Quest, by B.L. Maheshwari, Prism Books, 2009
Papers Published
1.B.L. Maheshwari – “Participation in Organizational Decision Making”,
(ASCI Journal of Management, March, 1980.)
2.B.L. Maheshwari – “Organization Development in Search of New Identity”,
(Indian Journal of Training & Development (Special number), January – June, 1981.)
3.B.L. Maheshwari – “Formal Training, Skill Development and Job Performance”,
(ASCI Journal of Management, September, 1981.)
4.B.L. Maheshwari – “State Level Public Enterprises: Issues of Autonomy and Performance”,
(Economic & Political Weekly, November 28, 1981)
5.B.L. Maheshwari – “Indian Executives Expectations form Organizations”,
(Management and Systems Review, December, 1981.)
6.Maya Reddi – “Inter-Organizational Relationships: Some Implications of Government Procedues”,
(ASCI Journal of Management, December, 1982)
7.B.L. Maheshwari – “Managerial Effectiveness”,
(Defence Management, October, 1982.)
8.Maya Reddi – “Utilization of Scarce Resources: An Analysis of Government Health Systems”,
(Indian Journal of Social Work, December, 1982.)
9.Maya Reddi – “Team Development: A Review”,
(ASCI Journal of Management, September, 1983.)
10.B.L. Maheshwari – “An Insight into Japan”,
(Business World, October 24, and November 21, 1983.)
11.B.L. Maheshwari – “Indigenous Managerial Styles and Forms of Organization”,
(Effective Managerial Styles for Growth, Madras Management Association, 1984.)
12.B.L. Maheshwari – “Industrial Relations Management in Contemporary Japan”,
(Business World, December 31, 1984)
13.B.L. Maheshwari – “Organization Development in India: Emerging Concerns and Priorities”,
(Abhigyan, March, 1985.)
14.B.L. Maheshwari – “Divisional Structure: Conditions for Success”,
(Business India, March 25, 1985.)
15.B.L. Maheshwari – “Organization Development in India: A Review of Approaches and Experiences”,
(Development Policy and Administration in India, Essays in Honour of Prof. M.V. Mathur, 1986.)
16.Anuradha Rangan – “Productivity in Government Organizations: Problems of Measurement”,
(ASCI Journal of Management, March, 1986.)
17.Mary Ipe – “Women Managers”,
(Defence Management, October, 1986.)
18.K. Paul Chinnasamy – “Work Stress: Causes, Implications and Prevention”,
(ASCI Journal of Management, September, 1987.)
19.B.L. Maheshwari – “Work Culture for Excellence”,
(presented at the International Conference, Organized by ISTD, New Delhi, November 19, 1987.)
20.Asha Naik – “Managers as Counsellors”,
(Indian Management, July, 1988)
21.P. Venkataramana – “Productivity Measurement and Improvement in a Government Hospital”,
(Productivity, July – September, 1989.)
22.B.L. Maheshwari – “Corporate Planning”
(in Proceedings of the Annual Convention of Madras Management Association, January, 1990.)
23.B.L. Maheshwari – “Management of Change: New Responses for Old Challenges”,
(Management of Change through Human Resource Development, edited by B.L. Maheshwari and Dharni P. Sinha, Tata McGraw Hill, 1991.)
24.B.L. Maheshwari – “Innovations in Management in South Asia”,
(Innovations in Management for Development, edited by B.L. Maheshwari, Tata McGraw Hill, 1992. )
25.Archana Shukla – “Self Esteem: A Requisite for Creativity”,
(Abhigyan, Summer/Autumn, 1993.)
26.Archana Shukla _ “Characteristics of an Effective Organization: An Empirical Study”,
(Journal of NMIMS Management Review, July – December, 1993.)
27.B.L. Maheshwari – “Restructuring of Public Administration in South Asia: An Organization Development Approach”,
(South Asian Journal of Management, January – March, 1994.)
28.M.K. Srivastava – “Organizational Excellence”,
(South Asian Journal of Management, January – March, 1994.)
29.Deepak Gupta – “Constructing Organizational Environments: An Alternative Approach”,
(Management of Change in South Asia, Dhaka, 1994.)
30.Mohan Gopinath – “Organizational Learning – Key to Management of Change: Dysfunctional Learning and Defensive Routines in Banks”,
(Management of Change in South Asia, Dhaka, 1994.)
31.C.V. Madhavi – “Women Entrepreneurs in Transition”
(Women in Management: Champions of Change, Dhaka, 1994.)
32.Mohan Gopinadh – “Organizational Learning”,
(South Asian Journal of Management, April-June, 1994.)
33.Archana Shukla – “Dimensions of Perceived Job Competence”,
(Indian Journal of Training and Development, July – September, 1994.)
34.C.V. Madhavi – “Managerial Roles and Performance”,
(South Asian Journal of Management, October – December, 1994.)
35.M.K. Srivastava – “Influence in Decision Making – Powerlessness Among Middle Managers”,
(Osmania Journal of Management, January, 1995.)
36.C.V. Madhavi – “Internal Customer Satisfaction – A Study of a Steel Plant”,
(South Asian Journal of Management, July – December, 1995.)
37.J. Venkatachalam and A. Velayudhan – “Quality of Work Life: Review of Literature”,
(South Asian Journal of Management”, January – March, 1997. )
38.Prabhati Pati – “Empowerment for Effective Management”,
(Indian Management, August, 1997.)
39.C.V. Madhavi – “Institutional Development for Sustainable Growth: A study of Andhra Pradesh Forest Department”
(published in Management of Development: Growth with Equity (AMDISA 1998))
40.B.L. Maheshwari and A.H. Moosvi – “Institutional Development Study for Andhra Pradesh Forest Department”
(published as a COD Monograph in June 1998.)
41.B.L. Maheshwari - (ed) “Enhancing Global Competitiveness – Proceedings of a conference”
(published as a COD Monograph in June 1998.)
42.C.V. Madhavi, - “What Will Drive Change?”
(Indian Management, August 2000.)
43.B.L. Maheshwari - “Managing Knowledge Economy: Paradigm Shift Needed”,
(Global Competitiveness: India Can Do It, All India Management Association, December 2000.)
44.B.L. Maheshwari - “Learning Organizations: An Unfinished Agenda in India”,
(Learning Organizations, Tokyo: APO, 2001, PP. 70-87)
45.Moid Siddiqui - “Values – The Lighthouse to Enlightened Organizations”,
(IIM, Lucknow, April 2001.)
46.B.L. Maheshwari - (ed) “Building a World Class Enterprise – Proceedings of a conference”
(published as a COD monograph in 2001.)
47.B.L. Maheshwari, - “Enhancing Effectiveness of Knowledge Workers: Paradigm Shift Needed”,
(Capitalizing on Knowledge Workers, Tokyo, APO, April 2002, pp 7-31)
48.S. Ramnarayan and M.G. Gopakumar, - “Bridging the Knowing – Doing Gap: A Key Learning Challenge”
(published in the Asian HRD Conference Proceedings on Human Resource Development in Asia: Trends and Challenges, October 2002.)
49.M.K. Srivastava and C.V. Madhavi,- “Role and Skills of Internal Change Agents”,
(published in the Asian HRD Conference Proceedings on Human Resource Development in Asia: Trends and Challenges, October 2002.)
50.C.V. Madhavi – “Training – In theory Yes, in Practice?”,
(Re-engineering enterprises through HRD, edited by Dharni P. Sinha, Ashok Kumar and Hari Haran, Viva Books, 2003.)
51.B.L. Maheshwari, - “Learning for Change: Leadership Makes Difference,
(South Korea, Asian ProductivityOrganization, 2003.)
52.M.K. Srivastava and S. Ramnarayan, - “Leadership”
(Organizational Behaviour, edited by Mirza S. Saiyadain, Tata McGraw Hill, 2003.)
53.S. Ramnarayan and C.V. Madhavi, - “Management of Change”,
(Organizational Behaviour, edited by Mriza S. Saiyadain, Tata Mc Graw Hill, 2003.)
54.C.V. Madhavi – “Invisible at the Top”,
(The Hindu, December 11, 2005.)
55.Paramananda Chabungbam – “The soft art of being a tough leader”,
(Indian Management, November 2005.)
56.Zafrul Allam - “Effect of Job Stress, Age and Job tenure on Job Involvement”,
(Social Science International, Vol. 22, No.1, January 2006.)
57.P. Nachimuthu – “Total Quality Management through Total Quality Individuals”,
(Management and Labor Studies, February 2006.)
58.P. Nachimuthu – “Stress-Burn Out to Balance”,
(HRD Newsletter, February 2006.)
59.B.L. Maheshwari – “Responses to Globalization: Indian Perspectives”
(Gruppendynamik und Organisationsberatung, March, 2006.)
60.K.N. Rekha – “A Model Leader”,
(Indian Management, March 2006.)
61.Zafrul Allam – “Motivating Employees for better performance”,
(Training and Management, Vol. 2(2), pp. 18-19)
62.Zafrul Allam – “A Study of Relationship between Personality Characteristics, age and work experience with job involvement among bank employees”,
(International Annual Journal of Personality Study and Group Behaviour, Vol. No. 26, 2006. )
63.C. V. Madhavi – “Women in IT”,
(at the Inaugural International Women and Leadership conferenceproceedings, Fremantle, Perth Australia, 16-17, November 2006.)
64. Z Allam – “Job Involvement, Job Anxiety and Job Burnout: A Comparative Study of Bank Employees”,
(Social Science International, January 2007.)
65.C.V. Madhavi – “How to Create Women Leaders in IT”,
(HRD Newsletter, April 2007.)
66.Papiya Banerji – “Task and Interpersonal Behaviours of Team Leaders of a Software Development Company”,
(43rd National Conference of Indian Academy of Applied Psychology, February 2008.)
67.Sarwath Khizrana – “Succession Planning: A Boon or a Curse”,
(National Conference on Ongoing Research in Management, March 2008.)
68.C.V. Madhavi – “Effective Delegation: Achieving more with Less”,
(HRD Newsletter, June 2008.)
69.Farah Naqvi – “Managerial Competence”,
(Indian Journal of Training and Development, April-June 2008.)
70.Divya Upadhyay – “Seven Steps for Effective Executive Coaching”,
(South Asian Journal of Management, January-March 2008.)
71.Farah Naqvi – “The New Art of the Leader”,
(South Asian Journal of Management, October-December 2008.)
72.Sarwath Khizrana – “Human Side of Stress in BPO’s”
(Social Science International Journal, July 2009.)
73.Harish Srivatsava – “Corporate Governance Norms in India: Arguments and Evidence of International Convergence”,
(Convergence of Corporate Governance Norms, Cygnus 2009.)
74.Sarwath Khizrana – “Sense of Urgency”,
(South Asian Journal of Management, Vol. 16, Issue (2), 2009.)
75.Siddharth Pareek – “Thinking Creatively at Work”,
(South Asian Journal of Management, Vol. 16, Issue (2), 2009.)
76.Tina Mathur – “Right to Public Services”,
A Comparative Perspective of Implementation of Guarantee of Public Services in Select States of India.